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Learn the fundamentals of Microsoft Dynamics 365 Marketing
Exam MB-910: Microsoft Dynamics 365 Fundamentals (CRM)
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Learn the fundamentals of Microsoft Dynamics 365 Marketing

2 hr 43 min - Learning Path - 4 Modules
Prerequisites

New to Dynamics 365? This five-part series introduces you to the basic concepts of customer engagement, what they share in common, as well as each of the Dynamics 365 customer engagement apps. Start with this learning path to find out about Dynamics 365 Marketing.

You should have a fundamental understanding of customer engagement principles and business operations. An understanding of cloud computing is helpful but isn't necessary.


Learn the fundamentals of Microsoft Dynamics 365 Sales
Exam MB-910: Microsoft Dynamics 365 Fundamentals (CRM)
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Learn the fundamentals of Microsoft Dynamics 365 Sales

3 hr 11 min - Learning Path - 4 Modules

New to Dynamics 365? This five-part series introduces you to the basic concepts of customer engagement, what they share in common, as well as each of the Dynamics 365 customer engagement apps. Start with this learning path to find out about Dynamics 365 Sales.

Prerequisites

You should have a fundamental understanding of customer engagement principles and business operations. An understanding of cloud computing is helpful but isn't necessary.


Learn the fundamentals of Microsoft Dynamics 365 Customer Service
Exam MB-910: Microsoft Dynamics 365 Fundamentals (CRM)
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Learn the fundamentals of Microsoft Dynamics 365 Customer Service

3 hr - Learning Path - 4 Modules
Prerequisites

New to Dynamics 365? This five-part series introduces you to the basic concepts of customer engagement, what they share in common, as well as each of the Dynamics 365 customer engagement apps. Start with this learning path to find out about Dynamics 365 Customer Service.

You should have a fundamental understanding of customer engagement principles and business operations. An understanding of cloud computing is helpful but isn't necessary.


Learn the fundamentals of Microsoft Dynamics 365 Field Service
Exam MB-910: Microsoft Dynamics 365 Fundamentals (CRM)
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Learn the fundamentals of Microsoft Dynamics 365 Field Service

3 hr 54 min - Learning Path - 6 Modules

Prerequisites

New to Dynamics 365? This five-part series introduces you to the basic concepts of customer engagement, what they share in common, as well as each of the Dynamics 365 customer engagement apps. Start with this learning path to find out about Dynamics 365 Field Service.

You should have a fundamental understanding of customer engagement principles and business operations. An understanding of cloud computing is helpful but isn't necessary.


Learn the fundamentals of Microsoft Dynamics 365 Project Operations (CRM)
Exam MB-910: Microsoft Dynamics 365 Fundamentals (CRM)
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Learn the fundamentals of Microsoft Dynamics 365 Project Operations (CRM)

3 hr 5 min  - Learning Path  - 5 Modules

Prerequisites
New to Dynamics 365? This five-part series introduces you to the basic concepts of customer engagement, what they share in common, as well as each of the Dynamics 365 customer engagement apps. Start with this learning path to find out about the customer relationship management components of Dynamics 365 Project Operations.
You should have a fundamental understanding of customer engagement principles and business operations. An understanding of cloud computing is helpful but isn't necessary.


Learn the fundamentals of Microsoft Dynamics 365 Supply Chain Management
Exam MB-910: Microsoft Dynamics 365 Fundamentals (CRM)
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Learn the fundamentals of Microsoft Dynamics 365 Supply Chain Management

New to Microsoft Dynamics 365? This five-part series introduces you to the basic concepts of enterprise resource management, what they share in common, as well as each of the finance and operations apps. Start with this learning path to find out about Dynamics 365 Supply Chain Management.

Prerequisites

You should have a fundamental understanding of financial principles and business operations. An understanding of cloud computing is helpful, but isn't necessary.


Learn the fundamentals of Microsoft Dynamics 365 Supply Chain Management
Exam MB-920: Microsoft Dynamics 365 Fundamentals (ERP)
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Learn the fundamentals of Microsoft Dynamics 365 Supply Chain Management

  • 3hr 41 min - Learning Path - 5 Modules

New to Microsoft Dynamics 365? This five-part series introduces you to the basic concepts of enterprise resource management, what they share in common, as well as each of the finance and operations apps. Start with this learning path to find out about Dynamics 365 Supply Chain Management.

Prerequisites

You should have a fundamental understanding of financial principles and business operations. An understanding of cloud computing is helpful, but isn't necessary.



Learn the fundamentals of Microsoft Dynamics 365 Finance
Exam MB-920: Microsoft Dynamics 365 Fundamentals (ERP)
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Learn the fundamentals of Microsoft Dynamics 365 Finance

  • 3hr 4 min - Learning Path  - 5 Modules

New to Dynamics 365? This five-part series introduces you to the basic concepts of enterprise resource management, what they share in common, and each of the Dynamics 365 finance and operations apps. Start with this learning path to find out about Dynamics 365 Finance.

Prerequisites

You should have a fundamental understanding of financial principles and business operations. An understanding of cloud computing is helpful, but isn't necessary.


Learn the fundamentals of Microsoft Dynamics 365 Commerce
Exam MB-920: Microsoft Dynamics 365 Fundamentals (ERP)
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Learn the fundamentals of Microsoft Dynamics 365 Commerce

  • 2hr 16 min - Learning Path - 3 Modules

New to Dynamics 365? This five-part series introduces you to the basic concepts of enterprise resource management, what they share in common, and each of the Dynamics 365 finance and operations apps. Start with this learning path to find out about Dynamics 365 Commerce.

Prerequisites

You should have a fundamental understanding of financial principles and business operations. An understanding of cloud computing is helpful, but isn't necessary.


Learn the fundamentals of Microsoft Dynamics 365 Human Resources
Exam MB-920: Microsoft Dynamics 365 Fundamentals (ERP)
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Learn the fundamentals of Microsoft Dynamics 365 Human Resources

  • 1hr 45 min - Learning Path - 3 Modules

New to Dynamics 365? This five-part series introduces you to the basic concepts of enterprise resource management, what they share in common, and each of the Dynamics 365 finance and operations apps. Start with this learning path to find out about Dynamics 365 Human Resources.

Prerequisites

You should have a fundamental understanding of financial principles and business operations. An understanding of cloud computing is helpful, but isn't necessary.


 Learn the fundamentals of Microsoft Dynamics 365 Project Operations (ERP)
Exam MB-920: Microsoft Dynamics 365 Fundamentals (ERP)
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Learn the fundamentals of Microsoft Dynamics 365 Project Operations (ERP)

  • 2hr 38 min - Learning Path - 3 Modules

New to Dynamics 365? This five-part series introduces you to the basic concepts of enterprise resource management, what they share in common, as well as each of the Dynamics 365 finance and operations apps. Start with this learning path to find out about the ERP components of Dynamics 365 Project Operations.

Prerequisites

You should have a fundamental understanding of financial principles and business operations. An understanding of cloud computing is helpful, but isn't necessary.

Get started with Finance and Operations apps
Exam MB-300: Microsoft Dynamics 365: Core Finance and Operations
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Get started with Finance and Operations apps

7hr 26 min - Learning Path - 6 Modules

Learn how Finance and Operations apps support businesses to manage their global financial systems, operational business processes, and streamlined supply chains to empower people to make fast, informed decisions. As the first step in your career of working with Finance and Operations apps, you must familiarize yourself with its features and functionality, whatever your desired role.

Prerequisites

None


Use Lifecycle Services to design and plan an implementation of Finance and Operations apps
Exam MB-300: Microsoft Dynamics 365: Core Finance and Operations
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Use Lifecycle Services to design and plan an implementation of Finance and Operations apps

2hr 18 min - Learning Path - 2 Modules

Lifecycle Services (LCS) is a collaborative workspace that customers and their partners use to manage Finance and Operations apps projects from pre-sales to the implementation phase and finally to the production environment. It provides checklists and tools that help you manage the project, including pre-build methodologies to help with implementation and regularly updated services.

Prerequisites

  • The ability to use Finance and Operations apps for basic processing.


Configure your organization in Finance and Operations apps
Exam MB-300: Microsoft Dynamics 365: Core Finance and Operations
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Configure your organization in Finance and Operations apps

12hr 12 min - Learning Path - 8 Modules

As a functional consultant who works with Finance and Operations apps, you must understand how to set up an organization for your customer. This learning path shows you, amongst other tasks, how to set up legal entities, implement security settings, personalize the user interface for users, design, and build mobile apps, and implement common integrations.

Prerequisites

  • Good knowledge of Finance and Operations apps
  • The ability to use Finance and Operations apps for basic processing
  • General knowledge of basic mobile device features and navigation
  • Good understanding of customer requirements


Migrate data and go live with Finance and Operations apps
Exam MB-300: Microsoft Dynamics 365: Core Finance and Operations
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Migrate data and go live with Finance and Operations apps

4hr 18 min - Learning Path - 4 Modules

As a functional consultant, you must understand how to prepare your customer's data for migration, work with data management, and perform user acceptance testing to go live with Finance and Operations apps.

Prerequisites

  • Basic understanding of Finance and Operations apps, including core concepts and basic application navigation skills
  • Basic understanding of adding entities, fields, and relationships in Finance and Operations apps
  • Understand how to create a legal entity in Finance and Operations apps

Configure and work with analytics and reporting in Finance and Operations apps
Exam MB-300: Microsoft Dynamics 365: Core Finance and Operations
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Configure and work with analytics and reporting in Finance and Operations apps

2hr 35 min - Learning Path - 2 Modules

Business leaders can make important decisions in their company if they have accurate insight into the underlying financial and operational data. A business user can also configure, and use the electronic reporting tool without a single line of code, to adopt new regulatory requirements and generate business documents in the required format to electronically exchange information with government bodies, banks, and other parties.

Prerequisites

  • The ability to use Finance and Operations apps for basic processing
  • Knowledge of finance and accounting processes
  • The ability to use formulas in Microsoft Excel

Configure and use the general ledger in Dynamics 365 Finance
Exam MB-310: Microsoft Dynamics 365 Finance
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Configure and use the general ledger in Dynamics 365 Finance

  • 13 hr 32 min - Learning Path - 9 Modules
  • Dynamics 365 Finance empowers business users to control finances and manage funds with accurate information at any time for financial planning and forecasting, and stay up to date with analytics. Since finance is the heart of the business, and the General ledger module is the heart of financial management, this learning path shows you how to set up functionality in the General ledger module. It also covers how to complete closing procedures for a period or a year.
  • Prerequisites
  • The ability to use Finance for basic processing
  • Knowledge of finance and accounting processes
  • A general understanding of purchase order invoicing

Configure and use cash and bank management, and sales tax in Dynamics 365 Finance
Exam MB-310: Microsoft Dynamics 365 Finance
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Configure and use cash and bank management, and sales tax in Dynamics 365 Finance

  • 7 hr 29 min -Learning Path-  5 Modules
  • You can use the Cash and bank management module in Dynamics 365 Finance to maintain an organization's bank accounts and the financial instruments that are associated with those bank accounts. All businesses must collect and pay taxes to various tax authorities. In this learning path,  you will learn how to configure and use these areas of Dynamics 365 Finance.
  • Prerequisites
  • Basic understanding of finance and accounting processes.
  • The ability to use Finance for basic processing.
  • Understand how to set up a general ledger in Finance.

Work with accounts payable in Dynamics 365 Finance
Exam MB-310: Microsoft Dynamics 365 Finance
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Work with accounts payable in Dynamics 365 Finance

6 hr 15 min -Learning Path- 3 Modules

  • Accounts payable are a liability due to a creditor when you order goods or services without paying in cash upfront, which means that you buy goods on credit. Learn how to configure accounts payable in Dynamics 365 Finance, record vendor invoices, and distribute expenses, taxes, and charges across accounts.
  • Prerequisites
  • Basic understanding of finance and accounting processes.
  • A general understanding of purchase order invoicing.
  • The ability to use Finance for basic processing



Work with accounts receivable in Dynamics 365 Finance
Exam MB-310: Microsoft Dynamics 365 Finance
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Work with accounts receivable in Dynamics 365 Finance

  • 7 hr 31 min -Learning Path- 4 Modules
  • Configure the Accounts receivable module in Dynamics 365 Finance to create customer invoices, post packing slips, and use free text invoices that are not related to sales orders. In this learning path, you will also learn how to do daily tasks in accounts receivable.
  • Prerequisites
  • Basic understanding of finance and accounting processes.
  • The ability to use Finance for basic processing.
  • General understanding of sales order invoicing.

Configure and use budgeting in Dynamics 365 Finance
Exam MB-310: Microsoft Dynamics 365 Finance
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Configure and use budgeting in Dynamics 365 Finance

  • 3 hr 27 min- Learning Path- 2 Modules

  • Every organization, whether it is private or public, sets financial and operational goals by creating budgets. With the collaborative and process-driven nature of budget planning, you can make your budget process more efficient.
  • Prerequisites
  • Basic understanding of finance and accounting processes.
  • The ability to use Finance for basic processing.
  • General understanding of purchase order and sales order invoicing.

Configure and use discrete manufacturing in Dynamics 365 Supply Chain Management
Exam MB-320: Microsoft Dynamics 365 Supply Chain Management, Manufacturing
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Configure and use discrete manufacturing in Dynamics 365 Supply Chain Management

19hr 4 min - Learning Path - 7 Modules

If a company only produces simple products, production can be scheduled manually with the correct bill of materials (BOM) parts arriving on the production floor, at the correct time, and at the proper resource. As a functional consultant for manufacturing, you need to know how to configure Dynamics 365 Supply Chain Management for discrete manufacturing, so your customer can perform and control the production lifecycle.

Prerequisites

  • General understanding of manufacturing processes.
  • The ability to use Supply Chain Management for basic processing.
  • Understand how to work with inventory management.
  • Understand how to work with warehouse management.

Configure and use process manufacturing in Dynamics 365 Supply Chain Management
Exam MB-320: Microsoft Dynamics 365 Supply Chain Management, Manufacturing
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Configure and use process manufacturing in Dynamics 365 Supply Chain Management

10hr 39 min - Learning Path - 4 Modules

Process manufacturing is associated with formulas and manufacturing recipes, in contrast with discrete manufacturing, which uses discrete units, and bills of materials. Process manufacturing is used in manufacturing environments where production is completed in batch or semi-continuous processes.

Prerequisites

  • General understanding of manufacturing processes.
  • The ability to use Supply Chain Management for basic processing.
  • Knowledge of inventory management.
  • Knowledge of warehouse management.

Configure and use lean manufacturing in Dynamics 365 Supply Chain Management
Exam MB-320: Microsoft Dynamics 365 Supply Chain Management, Manufacturing
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Configure and use lean manufacturing in Dynamics 365 Supply Chain Management

12hr 37 min - Learning Path - 7 Modules


Lean manufacturing is a journey of continuous improvement. The goal is to produce exactly what the customer wants, when the customer wants it, and to do it economically. You can use lean manufacturing in a unified (mixed-mode) manufacturing environment that combines various supply, production, and sourcing strategies. These strategies include production orders, batch orders for process industries, purchase orders, and transfer orders. The lean manufacturing architecture in Dynamics 365 Supply Chain Management consists of production flows, activities, and Kanban rules.

Prerequisites

  • General understanding of manufacturing processes.
  • The ability to use Supply Chain Management for basic processing.
  • Understand how to work with inventory management.
  • Understand how to work with warehouse management.

Use warehouse management in manufacturing in Dynamics 365 Supply Chain Management
Exam MB-320: Microsoft Dynamics 365 Supply Chain Management, Manufacturing
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Use warehouse management in manufacturing in Dynamics 365 Supply Chain Management

12hr 22 min - Learning Path - 3 Modules

Using warehouse management in manufacturing processes in Dynamics 365 Supply Chain Management helps optimize and streamline warehouse processes in your manufacturing environment, according to your company's needs.

Prerequisites

  • General understanding of manufacturing processes.
  • The ability to use Supply Chain Management for basic processing.
  • Understand how to work with inventory management.
  • Understand how to work with warehouse management.

Master planning in Dynamics 365 Supply Chain Management
Exam MB-320: Microsoft Dynamics 365 Supply Chain Management, Manufacturing
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Master planning in Dynamics 365 Supply Chain Management

6hr 35 min - Learning Path - 2 Modules

Master planning allows companies to determine and balance the future need for raw materials and capacity to meet company goals. Master planning assesses which raw materials and capacities are currently available, and which raw materials and capacities are required to complete production. For example, what must be manufactured, purchased, transferred, or set aside as safety stock before you can complete production.

Prerequisites

  • General understanding of supply chain processes.
  • The ability to use Dynamics Supply Chain Management for basic processing.
  • Knowledge of inventory management processes.
  • Knowledge of warehouse management processes.
  • Knowledge of production planning processes.



Configure and manage products and inventory in Dynamics 365 Supply Chain Management
Exam MB-330: Microsoft Dynamics 365 Supply Chain Management
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Configure and manage products and inventory in Dynamics 365 Supply Chain Management


  • 10 hr 58 min-Learning Path-5 Modules

Product information is the pillar of supply chain and retail applications across all industries. In the various modules of a business solution, product-specific information and configuration are required to manage the business processes that are related to products, product families, bills of materials, and product categories. Inventory reports show you in a variety of ways how much inventory you have and explain how to be more effective in your inventory investments.

Prerequisites

  • General understanding of supply chain processes.
  • The ability to use Supply Chain Management for basic processing.
  • Knowledge of inventory management.



Configure and manage procurement and vendors in Dynamics 365 Supply Chain Management
Exam MB-330: Microsoft Dynamics 365 Supply Chain Management
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Configure and manage procurement and vendors in Dynamics 365 Supply Chain Management

  • 14 hr 6 min-Learning Path-6 Modules

The process of finding and working with vendors, purchasing products, and ensuring the quality of goods and services are all important factors that impact a company's reputation and success.

Prerequisites

  • General understanding of supply chain processes.
  • The ability to use Supply Chain Management for basic processing.
  • Knowledge of procurement procedures
  • Knowledge of inventory management.
  • Basic knowledge of warehouse procedures.



Configure and manage sales, and customers in Dynamics 365 Supply Chain Management
Exam MB-330: Microsoft Dynamics 365 Supply Chain Management
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Configure and manage sales, and customers in Dynamics 365 Supply Chain Management

  • 9 hr 23 min-Learning Path-3 Modules

The process of working with customers, understanding the life cycle of the sales process, and setting up sales agreements are all important factors that impact a company's success.

Prerequisites

  • General understanding of supply chain processes.
  • The ability to use Supply Chain Management for basic processing.
  • Knowledge of sales procedures.
  • Knowledge of inventory management.
  • Knowledge of accounts receivable procedures.

Configure and work with warehouse management in Dynamics 365 Supply Chain Management
Exam MB-330: Microsoft Dynamics 365 Supply Chain Management
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Configure and work with warehouse management in Dynamics 365 Supply Chain Management

  • 9 hr 38 min-Learning Path-2 Modules

Warehouse management in Dynamics 365 Supply Chain Management helps optimize and streamline warehouse processes according to your individual needs and provides the insight into your inventory and the tools to help increase customer satisfaction and reduce costs.

Prerequisites

  • General understanding of supply chain processes.
  • The ability to use Supply Chain Management for basic processing.
  • Knowledge of warehouse procedures.

Master planning in Dynamics 365 Supply Chain Management
Exam MB-330: Microsoft Dynamics 365 Supply Chain Management
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Master planning in Dynamics 365 Supply Chain Management

6hr 35 min - Learning Path - 2 Modules

Master planning allows companies to determine and balance the future need for raw materials and capacity to meet company goals. Master planning assesses which raw materials and capacities are currently available, and which raw materials and capacities are required to complete production. For example, what must be manufactured, purchased, transferred, or set aside as safety stock before you can complete production.

Prerequisites

  • General understanding of supply chain processes.
  • The ability to use Dynamics Supply Chain Management for basic processing.
  • Knowledge of inventory management processes.
  • Knowledge of warehouse management processes.
  • Knowledge of production planning processes.


Introduction to developing with Finance and Operations apps
Exam MB-500: Microsoft Dynamics 365: Finance and Operations Apps Developer
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Introduction to developing with Finance and Operations apps

8hr 50 min - Learning Path - 8 Modules

As a developer working with Finance and Operations apps, it's important to have a firm grasp of the main architecture components of the Dynamics 365 ecosystem and Finance and Operations apps. Knowledge of core developer concepts, including technical capabilities, source code, testing frameworks, and reporting tools, will support your further efforts in building development skills that you can apply to Finance and Operations apps.

Prerequisites

  • Basic knowledge of Finance and Operations apps.
  • Basic knowledge of Lifecycle Services.
  • Basic understanding of Visual Studio.
  • Familiarity with object-oriented development.

Build Finance and Operations apps
Exam MB-500: Microsoft Dynamics 365: Finance and Operations Apps Developer
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Build Finance and Operations apps

13hr 25 min - Learning Path - 12 Modules

Developing in Finance and Operations apps requires a basic understanding of the tasks required to build new elements and customize Finance and Operations apps. The tasks include understanding X++ code and Visual Studio, as well as being able to create and modify the basic elements of the system.

Prerequisites

  • Familiarity with the Dynamics 365 ecosystem and Finance and Operations apps.
  • Knowledge of core developer concepts, including technical capabilities, source code, testing frameworks, and reporting tools.
  • Basic object-oriented development knowledge and experience.
  • General knowledge of Enterprise Resource Planning (ERP) systems.
  • Basic knowledge of Integrated development environment (IDE) or Visual Studio.

Extend Finance and Operations apps
Exam MB-500: Microsoft Dynamics 365: Finance and Operations Apps Developer
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Extend Finance and Operations apps

2hr 35 min - Learning Path - 3 Modules

Extensions allow developers to make changes to the user experience in Finance and Operations apps by implementing modifications to the code that do not affect the base code. Among other benefits, extensions let developers update Finance and Operations apps to adhere to business processes and required changes.

Prerequisites

  • Basic object-oriented development knowledge and experience.
  • Basic development skills in Finance and Operations apps.
  • General knowledge of Enterprise Resource Planning (ERP) systems.
  • Basic knowledge of Integrated Development Environment (IDE) or Visual Studio.

Connect to Finance and Operations apps
Exam MB-500: Microsoft Dynamics 365: Finance and Operations Apps Developer
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Connect to Finance and Operations apps

6hr 14 min - Learning Path - 8 Modules

Integration and the ability to access your data in Finance and Operations apps are important capabilities. Developers who have learned to build and extend code in Finance and Operations apps can enhance their knowledge of development by learning about data integration and how connecting to data can have positive impacts on users.

Prerequisites

  • Basic knowledge and experience of object-oriented development.
  • General knowledge of Enterprise Resource Planning (ERP) systems.
  • Basic knowledge of using an Integrated development environment (IDE) or Visual Studio.
  • Knowledge of how to build and extend code in Finance and Operations apps.

Migrate data and go live with Finance and Operations apps
Exam MB-500: Microsoft Dynamics 365: Finance and Operations Apps Developer
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Migrate data and go live with Finance and Operations apps

4hr 18 min - Learning Path - 4 Modules

As a functional consultant, you must understand how to prepare your customer's data for migration, work with data management, and perform user acceptance testing to go live with Finance and Operations apps.

Prerequisites

  • Basic understanding of Finance and Operations apps, including core concepts and basic application navigation skills
  • Basic understanding of adding entities, fields, and relationships in Finance and Operations apps
  • Understand how to create a legal entity in Finance and Operations apps

Implement Finance and Operations apps
Implement Finance and Operations apps
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Implement Finance and Operations apps

23hr 58 min - Learning Path  - 24 Modules

Learn the most important elements and the best practices to implement Finance and Operations apps successfully. From the first step where you are planning and designing your project methodology, the use of FastTrack services, the development strategy, data management and more, to the best ways for maintaining and monitoring your operations after Go-live.

Prerequisites

  • The ability to use Finance and Operations apps for basic processing
  • Knowledge of customer implementation processes